The Importance-Performance Analysis of Cell Phone Services: The Case Study in New Service Center of C Telecom Company
碩士 === 國立雲林科技大學 === 企業管理系碩士班 === 101 === The purpose of the study was to investigate service quality by means of questionnaires Specifically, the researcher''s objective was to establish a model regarding the antecedents of service quality and its behavior consequences and to under...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/09987802228722017989 |