A Study of Relationships among Internal Service Quality, Employee Satisfaction and Employee Loyalty:The Case of Wholesale Banking Group in the T Bank
碩士 === 淡江大學 === 管理科學學系企業經營碩士在職專班 === 101 === The market niches of the enterprise particularly service industry,should emphasize the product quality and extraordinariy high quality service. in the competitive environment.Therefore offering service to the customers has become one of the key succesful...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/ksyuhe |