A Study of Relationships among Internal Service Quality, Employee Satisfaction and Employee Loyalty:The Case of Wholesale Banking Group in the T Bank

碩士 === 淡江大學 === 管理科學學系企業經營碩士在職專班 === 101 === The market niches of the enterprise particularly service industry,should emphasize the product quality and extraordinariy high quality service. in the competitive environment.Therefore offering service to the customers has become one of the key succesful...

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Bibliographic Details
Main Authors: Tsui-Chuan Wang, 王翠娟
Other Authors: Chung-Chu Chuang
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/ksyuhe