Study on the relationship between servicebehaviors and performance among nurse staffs

碩士 === 慈濟大學 === 護理學系碩士班 === 101 === The aim of this study was to examine the correlation of customer oriented behaviors and organizational citizenship behaviors and service performance among nurse staffs, and the potential impacts of different individual characteristics to the customer oriented beha...

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Bibliographic Details
Main Authors: Pi-Min Tsai, 蔡碧敏
Other Authors: Shu-Chuan Chang
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/yh59y9