A Relationship Study between Service Quality and Customer Satisfaction at Haiduong Job Agency Center, Vietnam

碩士 === 樹德科技大學 === 經營管理研究所 === 101 === The purpose of this study is conducted to find out factors that influence customer satisfaction with service quality at Haiduong Job Agency Center, Vietnam. The research framework is built based on SERVQUAL model and a service quality model by a Vietnamese autho...

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Bibliographic Details
Main Authors: Nguyen Thi Hoa, 阮氏花
Other Authors: Jau-Shyong Wang;Sheng-Jung Li
Format: Others
Language:en_US
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/63674583041205299343