Research customer’s loyalty in mobile telecommunications inTuyen Quang Province – A “ Switching barrier” approach
碩士 === 樹德科技大學 === 經營管理研究所 === 101 === This study with the prupose to explore the impact of service quality and other factors barriers to customer loyalty in the mobile telecommunications sector. Applied research model from the study of Kim et al (2004) on the relationship between service quality,...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/96021030278554894263 |