Exploring the Relationships among Service Encounters, Cultural Experience, Perceived Authenticity and Customer Satisfaction from a Japanese Hotel’s Consumer’s Perspective-A Case Study of Radium Kagaya in Taiwan
碩士 === 中國文化大學 === 觀光事業學系 === 101 === Cultural experience, and authenticity are hot topics in the tourism industry currently, and the hotel industry begins to experience the culture and authenticity, and becomes a trend.This research investigated the relationships among service encounter, cultural e...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/69682582485636814796 |