Relationships between Inner Resources and Customer Service Values for Ocean Freight Forwarders
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 101 === This study explores systematically the relationships between inner resources and customer service values of ocean freight forwarders. In terms of Quality Function Deployment techniques, the main concept focuses on reasonably allocating inner resources of ocean...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/48934743001769126102 |