Using Analytical Hierarchy Process to Investigate Critical Factors of Service Quality of the District Office：One of the District Office of Keelung City as an Example
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 101 === The purpose of this thesis is to identify the dimensions of the service quality in the district offices of Keelung City as well as the relative importance of the dimensions and their factors, using the Analytic Hierarchy Process (AHP). The research results may...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/w33tf5 |