The concept of over service and the effect

碩士 === 國立臺灣師範大學 === 管理研究所 === 101 === Summary This study investigated the service industry is booming in the Taiwan market nowadays , the stores in order to make a difference to increasing the consumers so focused on the service quality the usually strengthen many services to attract the customers ....

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Bibliographic Details
Main Authors: Wan-Lou Chou, 周宛樓
Other Authors: Yung-Cheng Shen Ph.D
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/08311666095325491039