The Relationship among Internal Marketing, Job Satisfaction, Organizational Identification and Turnover Intention.

碩士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系人力資源碩士在職進修專班 === 101 === The call center staffs are positioned in the front line of enterprises facing customers, mainly assisting enterprises in helping customers solve problems and knowing customers’ demands and feelings best. Making customers satisfy is critical t...

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Bibliographic Details
Main Authors: LIANG, Ya-Wen, 梁雅雯
Other Authors: HUANG, Neng-Tang
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/75784583774784605286