Assessing the Service Quality of Open University of Kaohsiung Library from the perspective of readers
碩士 === 國立中山大學 === 企業管理學系研究所 === 101 === Base on focus group interview and questionnaire survey on readers from Open University of Kaohsiung(OUK) Library, this empirical research aims to comprehend their library utilization; as well as feedback on difference between service quality expectation and ac...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/66634364655802691862 |