Hotel Quality of Service on Operational Performance: The Mediating Effects of Service-Dominant Logic
碩士 === 國立嘉義大學 === 企業管理學系 === 101 === In recent years, hoteliers that emphasize service are more aspect the quality of service as an important criterion for measuring performance. In so many years of use in quality of service, Vargo &; Lusch (2004) present Service-dominant Logic. They not only de...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/96253956408676273529 |