A Study of Service Quality, Relationship Quality and Customer Loyalty: A Case of Taichung Harbor

碩士 === 國立彰化師範大學 === 企業管理學系國際企業經營管理 === 101 === In the past, the harbor only functions as a terminal port which provides the loading and unloading of vessels, playing the role of a “train station”. In recent years, under the influence of rising supply chain management awareness and shifts in global e...

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Bibliographic Details
Main Author: 陳慧穎
Other Authors: 葉凱莉
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/jygtbq