A Study on the Effect of Customer Experience on Value Creation from Service Perspective - Apple &; Zara

碩士 === 國立勤益科技大學 === 研發科技與資訊管理研究所 === 101 === First-generaton iPhone was announced in 2007 by Steve Jobs. And iPhoneX’s have been donimated and formed a new trend in the smart phone industry in the past 6 years. On the other hand, Zara, a firm in the traditional fashion industry has also been recog...

Full description

Bibliographic Details
Main Authors: Chunsheng Chen, 陳鈞勝
Other Authors: Yiching Liou
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/59814653142421524593