The Study of Performace Management Policy in Chang-Hwa Bank: The Balanced Scorecard Customer of Perspective

碩士 === 國立中興大學 === 國家政策與公共事務研究所 === 101 === In order to survive and grow continuously, the banker has to develop strategies based on the external economic environment to increase their competition ability. However, the traditional performance indicator only focuses on the financial affairs, not to co...

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Bibliographic Details
Main Authors: Hui-Juan Hsieh, 謝慧娟
Other Authors: Chang-Yen Lee
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/qfezed