A Study on Relationships among Service Quality, Customer Value, Satisfaction and Loyalty of Kaohsiung Rapid Transit Systems

碩士 === 康寧大學 === 資產管理與城市規劃研究所 === 101 === Convenient mass transit systems can ease traffic congestion during peak commuting hours and attract a greater number of tourists, which is an essential indicator of urban life quality. However, because Kaohsiung City is narrow in the east-west direction and l...

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Bibliographic Details
Main Authors: Shih-Lin Chen, 陳仕霖
Other Authors: Shwu-Ping Guo
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/60575237904660363480