Customer complaint case analysis from E-ticketing practitioner’s perspective.

碩士 === 國立高雄應用科技大學 === 觀光與餐旅管理系 === 101 === As technology advances, the world has evolved at an unprecedented speed. The development of Internet has led the tourism industry into an changing approaches to business. With the help of Internet technology, the progressive reservation system can save more...

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Bibliographic Details
Main Authors: TOUNG KAI LIN, 童凱玲
Other Authors: CHEN KUANG HWA
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/78111360433272084763