A Study of the Relationship among Customer Interaction Orientation, Coopetition, Absorptive Capacity ,and Service Innovation in Service Industry-Banking as an Example

碩士 === 國立高雄應用科技大學 === 人力資源發展系碩士班 === 102 === Improving can be regarded as a important practice of service industry to gain competitive advantage. This study aims to understanding the interactions among customer interaction orientation, coopetition, absorptive capacity and service innovation. This re...

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Bibliographic Details
Main Authors: Yeh, Hsin-Yi, 葉信頤
Other Authors: Hsu, Shu-Kuan
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/7fwh5v