A Study of the Relationships Among Learning Organization, Customer Relationship Management and Organizational Performance in Ocean Freight Forwarders
碩士 === 義守大學 === 管理學院管理碩士在職專班 === 101 === Owing to the close relationship between ocean freight and trade theory, customers will judge the service quality of ocean freight forwarder with high standards. This study aims to explore the relationship among learning organization, customer relationship man...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/42675227281885593720 |