Using Linear Structural Equation Modeling to Study the Influence of Professional Capacity and Service Quality on Customer Satisfaction
碩士 === 義守大學 === 管理學院管理碩士在職專班 === 101 === With the trends of diversified service in modern society, the concepts of “service quality” and “customer satisfaction” have become important issues in modern business management. Recently, in order to follow the trend and strengthening management performance...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/20029899695861133021 |