A Study of the Factors of Customer Satisfaction-case study in a telecom
碩士 === 佛光大學 === 管理學系 === 101 === As the telecommunication market environment changes, various carriers want to sustain operation and generate revenue, you must make customers satisfy service and the products which meet customers’ needs. In the beginning, Chunghwa Telecom is the monopoly of teleco...
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/58250226140029425646 |