A Research of Automated Comments Semantic Analysis and Its Application in Customer Satisfaction – A Case Study on a Chinese Tourism Website

博士 === 朝陽科技大學 === 資訊科技研究所博士班 === 101 === In the era of E-generation today, comments on products or services or satisfaction feedback by customers have become a common method of expression on the Internet. However, given the massive amount of information available in the Inter-web environment, most b...

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Bibliographic Details
Main Authors: Rong-Wang Hsu, 許榮望
Other Authors: Li-Hua Li
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/85bxx2