A Research of Automated Comments Semantic Analysis and Its Application in Customer Satisfaction – A Case Study on a Chinese Tourism Website
博士 === 朝陽科技大學 === 資訊科技研究所博士班 === 101 === In the era of E-generation today, comments on products or services or satisfaction feedback by customers have become a common method of expression on the Internet. However, given the massive amount of information available in the Inter-web environment, most b...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/85bxx2 |