A Study of the Relationship among the Word-of-Mouth, Patient Loyalty and Patient Satisfaction- An Example for Self-Paid Dental Clinic in Taoyuan County
碩士 === 中原大學 === 國際經營與貿易研究所 === 101 === Because of medical regulatory restrictions in the medical services industries, clinics usually use the method of "word-of-mouth" to attract patients. The purpose of this study is to investigate word-of-mouth, patient loyalty and patient satisfacti...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/26311063671947439513 |