A Correlation Analysis of ISO 9001 Quality Management System Auditors' Personality Traits, Professional Competency And Customer Satisfaction
碩士 === 建國科技大學 === 自動化工程系暨機電光系統研究所 === 101 === This research discussed the relationship among personality traits, professional competency and customer satisfaction for ISO 9001 quality management system auditors. Questionnaires were used to collect the data from domestic ISO 9001 QMS certificated co...
Main Authors: | Yu Chen Liang, 梁宇甄 |
---|---|
Other Authors: | Ren Chieh Liao |
Format: | Others |
Language: | zh-TW |
Published: |
2013
|
Online Access: | http://ndltd.ncl.edu.tw/handle/52457036652207886715 |
Similar Items
-
A study on Auditor Survey in ISO9001/ISO14001/OHSAS18001 Certification-Based on auditor of BSMI
by: Ying-Ping Chen, et al.
Published: (2007) -
Applied the Quality Dimensions and Oppqrtunity Calculation in the Customer Satisfaction Management of ISO 9001:2000
by: Tieh Min Yen, et al.
Published: (2003) -
MAPPING COMPETENCES FOR THE ISO 9001 MANAGEMENT REPRESENTATIVE
by: Marta Moczulska, et al.
Published: (2020-08-01) -
The effectiveness of the ISO 9001:2000 quality management standard on performance and customer satisfaction at a selected organisation
by: Moodaliyar, Rajendran
Published: (2010) -
The effectiveness of the ISO 9001:2000 quality management standard on performance and customer satisfaction at a selected organisation
by: Moodaliyar, Rajendran
Published: (2010)