A Correlation Analysis of ISO 9001 Quality Management System Auditors' Personality Traits, Professional Competency And Customer Satisfaction

碩士 === 建國科技大學 === 自動化工程系暨機電光系統研究所 === 101 === This research discussed the relationship among personality traits, professional competency and customer satisfaction for ISO 9001 quality management system auditors. Questionnaires were used to collect the data from domestic ISO 9001 QMS certificated co...

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Bibliographic Details
Main Authors: Yu Chen Liang, 梁宇甄
Other Authors: Ren Chieh Liao
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/52457036652207886715