Modeling and Verification of the Effect of Distributive Justice on Organizational Citizenship Behavior.

碩士 === 育達商業科技大學 === 企業管理所 === 100 === For keeping a good healthcare quality, hospitals need the support from nurses. This research examines the relations among the distributive justice, job satisfaction, organizational identity (OI) and the organizational citizenship behavior (OCB) for the nurses. W...

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Bibliographic Details
Main Authors: Dai,Meeiling, 戴美玲
Other Authors: Cheng,Shengshu
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/40567879312516728289
Description
Summary:碩士 === 育達商業科技大學 === 企業管理所 === 100 === For keeping a good healthcare quality, hospitals need the support from nurses. This research examines the relations among the distributive justice, job satisfaction, organizational identity (OI) and the organizational citizenship behavior (OCB) for the nurses. We collected 347 valid samples to measure these relations by structural equation modeling (SEM) method. The researchers explore the following results. First, OI has the mediating effect between the distributive justice and OCB. Second, OI has the mediating effect between job satisfaction and OCB. Third, job satisfaction is the mediator between distributive justice and OCB. That is, job satisfaction and OI both are the two factors cause effect mediators for distributive justice and OCB affect relations. The research has the following recommendations. Proprietor should understand the leadership style of each unit managers, should consider the impact of the time factor on employee satisfaction, should identify the monetary exchange as an indicator, should consider the team’s salary structure, should visualize the vision achievement linked with employee compensation, and should consider corporate profits as a top priority in the job description.