The Study on Service Quality, Realtionship Quality, and Customer Loyalty for the Hair Salon Industry

碩士 === 台南應用科技大學 === 生活應用科學研究所 === 100 === The industrial structure is changing recently in Taiwan, mostly change from manufacturing to service industry; the service quality has become better than ever, all works of life want to enhance their service quality to increase the consumer satisfaction to...

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Bibliographic Details
Main Authors: Lai Wan Yu, 賴宛俞
Other Authors: Huang Jiann Wen
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/73581534538493502321