The influence of movement computer technology industry call center on the Taiwanese customer satisfaction --- prospective of training effectiveness
碩士 === 淡江大學 === 企業管理學系碩士在職專班 === 100 === It has been a trend of recent years for computer manufacturers in Taiwan to outsource their call center to China, which provided long-distance services for Taiwan-based clients for their technical problems. The call services from China-based representatives h...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/01870365821919988938 |