The Impact of Social Capital on Franchisee Extra-Role Behavior and Satisfaction - The Mediating Role of Perceived Insider Status and Organization-Based Self-Esteem

碩士 === 東海大學 === 國際貿易學系 === 100 === This research is aimed at provides franchisee organization a direction to raise franchisee satisfaction and extra-role behavior in order to build up a positive image of franchisee organization. And add the perceived insider status and the organization-based self-e...

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Bibliographic Details
Main Authors: Tu, Kai-Ni, 凃凱妮
Other Authors: 張國雄
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/23406297821668360760