A Research of Relationship between Transformational Leadership, Employee Performance and Service Quality in Vietnamese Banking

碩士 === 南台科技大學 === 企業管理系 === 100 === Nowadays, the operations and services of the banking industry are becoming more diverse and unstructured, rendering many traditional operation management quantitative techniques less effective in performance improvement. By integrating the literature on banking op...

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Bibliographic Details
Main Authors: Nguyen Tan Nhat Duy, 阮新壹維
Other Authors: Chi Hsiang Lin
Format: Others
Language:en_US
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/8a79x3