The Impact of Service Separation on Service Convenience, Perceived Risk, Perceived Value – Moderating Effect of Technology Anxiety
碩士 === 東吳大學 === 國際經營與貿易學系 === 100 === Abstract Previous research suggested that inseparability was not a characteristic of services. Since service separation could increase service convenience and perceive risk. However, many services could be separated from their production because of technology. T...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/94567283245660391990 |