Based on the PZB Model to Explore the Customer Satisfaction of the Life Insurance Industry
碩士 === 實踐大學 === 企業管理學系碩士在職專班 === 100 === The insurance industry is the typical service industry. The core value of the insurance industry is to provide consumers extra value-added and better services in order to create the advantages for the industry. One of the main motivations of this research is...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/85774969024867641731 |