Service Quality of the R.O.C.Travel Quality Assurance Association – The Perspective of Travel Agent
碩士 === 中國文化大學 === 觀光休閒事業管理研究所 === 100 === ABSTRACT This study used both qualitative and quantitative research methods to in-vestigate the service quality of the R.O.C. Travel Quality Assurance Associa-tion (TQAA). First, the questionnaire was developed by the modified Delphi method based on the fram...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/05645891453126530300 |