Emotional Intelligence、Positive Emotions and Customer Value-the example of financial consultant in Financial Industry

碩士 === 中國文化大學 === 國際企業管理學系 === 100 === Emotional quotient in the process of the financial services industry, financial specialists point of view, Further explore the relationship between customer positive emotions and customer value, Into together to provide the financial services industry, a broade...

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Bibliographic Details
Main Authors: Wen-Chun Hsu., 徐文君
Other Authors: Yang, Bin-Tsann
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/76634946042051744092