HUMAN DECISION VS BAYESIAN BASED TOOL PREDICTION – AN ANALYSIS OF MISCLASSIFIED CASES IN A MACHINE LEARNING APPLICATION TO TASK ANALYSIS
碩士 === 國立臺灣科技大學 === 工業管理系 === 100 === A new task analysis methodology that combines a statistical approach had been adapted to develop a semi-automated task analysis tool based on machine learning application to help call canter agent during remote troubleshooting process (Lin and Lehto, 2009). Thre...
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| Format: | Others |
| Language: | en_US |
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2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/49189093164766014229 |