A Survey of Emotional Labor and Hardiness on Chain Shop Leaders in Taiwan
碩士 === 國立臺灣海洋大學 === 教育研究所 === 100 === This research aims to explore the personality hardiness, emotion labor and their relationships. Based on literature review and semi-structured interviews, the ‘emotion labor questionnaire on chain shop leaders questionnaire’ has been developed. The quasi-cluste...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/10949969276370798537 |