Applying Quality Function Deployment to the Study on CRM of Credit Card Industry: The Case of Credit Card Industry of a Domestic Bank

Applying Quality Function Deployment to the Study on CRM of Credit Card Industry: The Case of Credit Card Industry of a Domestic Bank

碩士 === 國立臺灣海洋大學 === 航運管理學系 === 100

Bibliographic Details
Main Author:	陳令嫻
Other Authors:	Gin-Shuh Liang
Format:	Others
Language:	zh-TW
Published:	2012
Online Access:	http://ndltd.ncl.edu.tw/handle/80974007030475862185

Internet

http://ndltd.ncl.edu.tw/handle/80974007030475862185