A Study on the Relationship among Service Quality, Corporate Image, and Loyalty of the Ocean Freight Forwarder Industry: An Example of A company
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 100 === It's an important issue for the enterprise in operation and management that improve service quality to increase corporate image and convert to loyalty. This study investigate mainly the relation among service quality , corporate image and loyalty. The char...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/42640718507760326177 |