The Influence of Service Quality and Customer Value on Customer Satisfaction─ An Empirical Study of Korean Cosmetic Stores in Taiwan

碩士 === 國立中山大學 === 企業管理學系研究所 === 100 === The pursuit of beauty in today''s society is growing day by day. According to ITIS report about cosmetic industry development trend in 2010, the global cosmetics market in 2009 reached 3,474 billion U.S. dollars, twice as much as nine years a...

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Bibliographic Details
Main Authors: Yu-Ting Peng, 彭鈺婷
Other Authors: Tai-Hwa Chow
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/98793937649790011998