A Study on the Gap of Service Quality and Customer's Satisfaction of Pub in Taipei City

碩士 === 國立交通大學 === 經營管理研究所 === 100 === Life quality progressive obviously by level changing, Current consumer take the service quality much more serious than ever before. In this research focus on discussing the differences between expectation and practical feeling in service quality for consumer in...

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Bibliographic Details
Main Authors: Chan, Chi-Heng, 陳之卿
Other Authors: Chen, Quang-Hua
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/08419791023597239992