The exploratory study of employee’s service behaviors: example of real estate brokerage industry
碩士 === 國立政治大學 === 企業管理研究所 === 100 === Service industry has become an important foundation for national economic development. So how to provide better service to make customer satisfied has become an important issue. In service organization, employee’s behaviors and attitude toward customers are on...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/97561279828427102004 |