A Research of Applying Data Mining Techniques On Customer Telephone Service Process
碩士 === 銘傳大學 === 資訊管理學系碩士在職專班 === 100 === According to National Communications Commission (NCC), information shows that the domestic telephone coverage rate reaches almost 100% with an average of two phones per family, indicating a high telephone utilization rate. In 90s, many companies introduced In...
Main Authors: | Mei-Yi Chuang, 莊美怡 |
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Other Authors: | Yung-Sun Lee |
Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/36460800807799520442 |
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