A Study on the Relationships between Service Quality , Customer Satisfaction and Customer Loyalty ~ An example of Poya Living Mart in Kaohsiung City
碩士 === 高苑科技大學 === 經營管理研究所 === 100 === ABSTRACT Department store competition in recent years, in order to survive had to kill a rat-race, and to survive yourself, won't go away stage in the Department store industry. Stage of how to make your own survival in the Department store industry, is to...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/92677864648014060688 |