Applying QFD and three-dimensional IPA models to improving the service quality of air freight forwarders

碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 100 === 3C industry is the core of Taiwan’s economy. Due to the shorter and shorter life cycle and the pressure of delivery, air transportation has become the most important transportation tool for the 3C industry. In consignment of cargos, because it is very compli...

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Bibliographic Details
Main Authors: Chia-Ching Huang, 黃佳靖
Other Authors: Hong-Fwu Yu
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/25216928076260958883