A Study of Effects of bank teller’s service behavior on service satisfaction
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 100 === Abstract Our banking industry in Taiwan has become a private enterprise since 1989. It caused banker explosion and the competition among the bankers were intense. The development of banking industry trends towards customer-oriented service. To cope with...
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Format: | Others |
Language: | zh-TW |
Online Access: | http://ndltd.ncl.edu.tw/handle/62212297943999599695 |