A Study of Effects of bank teller’s service behavior on service satisfaction

碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 100 === Abstract Our banking industry in Taiwan has become a private enterprise since 1989. It caused banker explosion and the competition among the bankers were intense. The development of banking industry trends towards customer-oriented service. To cope with...

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Bibliographic Details
Main Authors: Pi-Yeh Hung, 洪碧葉
Other Authors: Hao-Chen Huang
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/62212297943999599695