Effects of securities trader’s service behavior on service satisfaction
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 100 === The purpose of this study: investigate the impact of the securities specialist service behavior on customer satisfaction and customer loyalty. This study set up a theoretical model to verify the effect between variables. All data were gathered by questionar...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Online Access: | http://ndltd.ncl.edu.tw/handle/08767943363057481152 |