A Study Of Service Quality Of Hotel Websites By Using Kano Two-Dimensional Model
碩士 === 輔仁大學 === 企業管理學系管理學碩士班 === 100 === There is an increase of Chinese people traveling. Many hotels in different regions or countries target Chinese tourists as their major customers. In addition, the current trend in the hotel industry appears to shift more resources to the use of the Internet...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/01059716383898337656 |