Organizational Support And Extra-Role Customer Service Behavior: The Moderation Effect Of Market-Focused Human Resource Management And The Mediation Effect Of Affective Commitment
碩士 === 大葉大學 === 人力資源暨公共關係學系 === 100 === The study examines the relationship among organizational support, affective commitment and extra-role customer service behavior. It also examines whether or not market-focused human resource management moderates between organizational support and extra-role cu...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/23841710762119856086 |