Organizational Support And Extra-Role Customer Service Behavior: The Moderation Effect Of Market-Focused Human Resource Management And The Mediation Effect Of Affective Commitment

碩士 === 大葉大學 === 人力資源暨公共關係學系 === 100 === The study examines the relationship among organizational support, affective commitment and extra-role customer service behavior. It also examines whether or not market-focused human resource management moderates between organizational support and extra-role cu...

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Bibliographic Details
Main Authors: Scott Wu, 吳泰震
Other Authors: 童惠玲
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/23841710762119856086