Customer Satisfaction Analysis Based on Bayesian Network: An Empirical Study on a Machinery Company
碩士 === 大葉大學 === 工業工程與科技管理學系 === 100 === Customer satisfaction measures offer a meaningful and objective feedback about client’s preferences. Structural equation modeling is a commonly used approach to model the cause-effect relationships among different quality attributes. However, this approach doe...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/49029044540124634214 |