Applying Fuzzy Analytic Kano Model to Measure the Service Quality of Bank's Wealth Management
碩士 === 中華大學 === 科技管理學系碩士班 === 100 === After experiencing the U.S. subprime mortgage crisis and global financial storm, Taiwan's banking industry implemented an easing monetary policy that in turn resulted in a constantly decreasing interest rate and reduced interest rate difference between dep...
Main Authors: | , |
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Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/55817046556246488455 |